I forgot to cancel my subscription and now I’ve been charged. Can I have a refund? April 03, 2026 17:50 Updated Missed cancellations may be eligible for refunds in exceptional cases. Contact Customer Support for inquiries. Related articles Termination, Canceling or Pausing I uploaded a document, why don’t I have Premium access? I don’t have a Premium subscription. Why have I been charged? Where are my account settings located? How can I pause my account, and how many times can I do so?